Contact the Clearinghouse
Missing Persons Clearinghouse
Toll Free Hotline: (888) 770-6477
Daytime: (385) 499-1421 or (385) 449-5500
Utah’s Missing Person’s Clearinghouse is administered by the Utah Department of Public Safety
Bureau of Criminal Identification
3888 West 5400 South
Salt Lake City, UT 84118
Can I contact the Clearinghouse directly regarding a missing person or child?
Parents should contact their local law enforcement agency prior to contacting the Clearinghouse.
Police or other searching agencies should contact the Clearinghouse directly.
How long must I wait to report a missing person?
THERE IS NO WAITING PERIOD TO REPORT A MISSING PERSON. It is mandatory that law enforcement take missing persons reports immediately and enter the information into the FBI’s National Crime Information Center (NCIC) within 2 hours for missing persons under the age of 21. (Protect Act, Suzanne’s Law, Adam Walsh Child Protection Safety Act and the Crime Control Act of 1990) There are no federal or state laws regarding reports on adults.
What do I do if local law enforcement won’t take a missing person report (or enter the missing person into NCIC National Crime Information Center)?
Contact the officer that took the initial report to inquire why the report has not been entered in NCIC. Listen to what the officer advises you, as there may be other issues involved. The agency may not have jurisdiction where the missing person was at the time they became missing. You may not be the custodial parent or have valid custody documentation. If you have custody documents, you should present them to the officer. If you called the agency, you may have spoken to a call taker or communications officer who took the report. An investigator may or may not been assigned to your case. Write down the responses you are given for further follow-up.
For further information or questions, contact the Clearinghouse at (385) 499-1421 or (385) 449-5500